Many Facebook users discover that their accounts are not accessible because someone has hacked them.
A woman struggles to get her Facebook page — and her friends — back.
Cathy Ebert uses Facebook more than a decade ago to stay in touch with college friends and colleagues she worked with as a hospital researcher.
She tried to log in to her account recently, but she was unable access it.
“One day I went on Facebook and was denied access to my page,” said Ebert.
Ebert was locked out by someone, cutting off her contact with many of her former colleagues around the globe. As she looked for herself, she was shocked at the sight before them.
“It was my profile photo, with a wrong adress and someone named Thomas Wilson.”
Hacking is causing more and more complaints
A recent NPR reportAlthough it appears that Facebook account hacking is widespread this year (Facebook will not confirm an increase),
Experts aren’t sure whether users fall victim to phishing scams — where you open an email that appears to be from Facebook — or whether they are victims of automated hackbots.
The problem is that if your account on Facebook gets hacked, it’s not like your bank account. There’s no one to contact. Facebook does not offer phone support unless the Oculus VR headset is purchased for $299. The company offers only phone support for the headset, even then.
You can search “Facebook Phone Support” on Google to find a fake line. Here you’ll be scammed yet again much like fake Microsoft or Apple support lines.
Accounts that have been hacked can be closed. Facebook instructs you to go to a special page,You can then use an automated system to request your driver’s permit and photo.
Ebert claimed that she tried the same process but that it was unsuccessful.
She said, “They asked me for a photo of myself. I agreed.” “But, after I did, I discovered that my page had been locked and all access was denied to me. That was it.